Shipping policy

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Transit Times

Shipping Option	Domestic (within country)	International
Standard	3–7 business days	7–14 business days
Expedited / Priority	1–3 business days (extra cost)	5–10 business days (extra cost)

3. Shipping Fees

Shipping costs are calculated at checkout based on destination, weight, and shipping method selected.
Free standard shipping is offered on orders over [Insert Amount] within [Country / Region].
Expedited shipping is available for an additional charge.

4. International Shipping Duties & Taxes

For orders shipped internationally, duties, taxes, and customs fees are not included in the purchase price (unless stated otherwise). These are the responsibility of the customer.
Delivery times may vary depending on customs clearance.

5. Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking information can be used to monitor the shipment until delivery.

6. Address & Delivery Issues

Please ensure your shipping address is correct. We are not responsible for delays or non‐delivery because of incorrect or incomplete addresses.
If a package is returned to us because of an address issue, we may require additional shipping charges to resend.

7. Delays & Exceptions

Occasionally orders may be delayed due to unforeseen circumstances (e.g. weather conditions, customs delays, high volume periods).
If there is a significant delay, we will notify you via email as soon as possible.

8. Lost or Damaged Shipments

If your shipment arrives damaged, please contact us within [48 hours / 3 days] of delivery with photos of damage.
If the package is lost in transit, we will work with the carrier to locate or replace it (where possible).